The company’s aim is to provide customers with comprehensive ICT servicing. We're prepared to meet the customer’s specific needs, to adapt and carry out a customized project.
- Analysis of customer's requirements
- Solution proposal containing the latest trends
- Project management and implementation
- Training and servicing
We offer professional consultations mainly in the designing, configuration, implementation and support of application and infrastructure solutions. We will analyze your current ICT environment, propose its optimization in order to increase the productivity of your employees and to support your business processes from a short-term point of view (identification of weaknesses and elimination of the biggest risks) and from a long-term point of view (strategic view).
IT Administration and Support
We provide our clients with SLA online support through helpdesk with registered access, system monitoring, service emergency up to 24/7 with a guaranteed response and service works to resolve and remove a problem and regular or on-demand reporting.
Helpdesk is an integrated system for a very quick handling of problems that helps to drastically reduce the cost of user support. This service helps to manage request handling processes. It is an elegant way of ensuring and monitoring high-quality services in handling internal and external requests. All used products can be implemented to the IT environment managed with ITIL methodology.